Shipping Policy

Last Updated: October 11, 2026

1. Order Processing

At GRAVPWR, we strive to process and ship your orders as quickly as possible.

Orders are generally processed within 1–2 business days after payment confirmation. Processing times may vary during holidays, promotional events, or periods of high order volume.

2. Shipping and Delivery Time

Under normal circumstances, orders are expected to arrive within 5–10 business days after shipment, depending on the destination, shipping method, and local delivery conditions.

Please note that delivery times are estimates and are not guaranteed.

3. Shipping Delays

In certain circumstances beyond our reasonable control, delivery may take longer than expected. These circumstances may include, but are not limited to:

• Severe weather conditions or natural disasters.

• Customs inspections or clearance delays.

• Public holidays or carrier service disruptions.

• Transportation interruptions or other unforeseen events.

• Other circumstances beyond our reasonable control.

In such cases, delivery times may be extended. We appreciate your patience and understanding while the carrier works to complete the delivery.

4. Order Tracking

Once your order has been shipped, we will provide tracking information when available so you can monitor the delivery progress.

Please allow some time for tracking information to become available or update after shipment.

5. Shipping Address

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to assist you before the order is shipped, but changes cannot be guaranteed once the shipment is in transit.

6. Lost or Delayed Shipments

If your order has not arrived within the estimated delivery period, please contact our customer service team. We will assist you in checking the shipment status and communicating with the carrier where necessary.

If a shipment is confirmed lost or another delivery issue occurs, we will work with you to find an appropriate solution in accordance with our policies and applicable consumer protection laws.

7. Contact Us

If you have any questions about shipping or delivery, please contact us:

Brand: GRAVPWR
Email: info@gravpwr.com

Thank you for choosing GRAVPWR. We appreciate your trust and patience.